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These Terms and Conditions contain the entire agreement between the parties in relation to its subject matter. Opodo may also charge additional service fees if you make a booking by phone or request changes or refunds. Das ist das Letzte. Moreover, we hereby bring your attention to the fact that, due to the nature of travel products, it is possible that price changes occur between your booking and the effective payment and you will have to assume the cost of the selected products at the moment that you are making the effective payment. We accept no responsibility for customers who do not possess the correct documents. 3.2.4. These charges do not include any charges imposed directly by the Travel Supplier or hotel, including any difference in fare/room rate/rental rate. Our obligation to issue the ticket will be subject to your payment having been received in cleared funds. If your booking is being paid for with a third party credit card we may require written authorisation to be provided by the card-holder. Opodo offre les meilleurs prix de vols, séjours et hôtels grâce à son comparateur. 6.5 Opodo and/or companies from the ODIGEO Group are not liable in the even there are deficiencies with reservations, confirmations and/or execution of any trips or services purchased through Opodo due to reasons of force majeure (including, but not limited to, political, economic, security or climatic disorder that affects safety). California law requires certain sellers of travel to have a trust account or bond. Opodo has put together a list of all the information that you will need to plan your trip (transportation conditions, baggage policy, etc.) If your behaviour or the behaviour of any members of your travelling party causes any aircraft to be diverted, Opodo and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. Such price will include the price of all products selected and Opodo's service fees. 2.8 In the event that there is an error taking payment including but not limited to: your card failing (for example fraud tests or for insufficient funds), the card company or bank failing to process correctly you will be liable for the cost of your booking, and, additionally should we not be able to collect payment from you, you agree to assume our reasonable costs in pursuing you for such payments, including any fees we are charged by the card company and/or the bank and the amount of the booking together with interest at 3% above the bank of England's base rate until time of payment. Also, there may be an additional charge for extra beds or cots. In some cases, when you are unable to take your flight and the ticket is non-refundable, you may be eligible to claim some or all of the taxes charged at the time of purchase: (a) In case of tickets issued by IATA airlines, these airlines require that the demand for refund is submitted and managed through the travel agency issuer. Further, in an effort to minimise the effects of credit card fraud, we reserve the right to carry out random checks, including checks of the electoral roll, and may request you to either fax or post to us proof of your address and a copy of the credit card and recent statement before issuing any tickets. Opodo offers this Website as-is and exercises reasonable skill in respect of its updating, maintenance and functioning, but it makes no guarantees as regards technical faults, service infallibility, or that the system or portal will function at all times. 5.1 All of the content on the Opodo Website (including, but not limited to, trademarks, texts, graphics, logos, button icons, images, audio files and software) is owned by Opodo or its content providers and is protected by national and international industrial and intellectual property regulations. Inspirez-vous avec les recommandations du blog Opodo, votre guide de voyage du top des destinations !Le saviez-vous ? Please ensure you refer to the applicable Travel Supplier's terms and conditions for cancellation charges and other important terms and conditions. "Trip Provider" means the provider of accommodations (e.g. Share. Opodo will automatically apply the prices with the corresponding discount for residents. 2.11 Opodo has put together a list of all the information that you will need to plan your trip (transportation conditions, baggage policy, etc.) 1.5 The User agrees not to use this Website for illegal or prohibited purposes. Opodo will send you a confirmation email with your booking reference number, which serves as a receipt for your e-ticket. We kindly remind you that as a general rule, low cost airlines do not accept unaccompanied minors. In certain cases, in order to provide special return fares, we combine two one-way fares on different airlines or on the same airline. 3.5.5 It is your responsibility to check all details of your travel documents and to notify Opodo of any inaccuracies within 48 hours of receipt (or 24 hours if you are travelling within 48 hours). Breakfast is not included unless otherwise stated. Opodo is an IATA Accredited Agent. You acknowledge that the use of such websites will be done at your own risk. Images - While we endeavour to ensure that property images and descriptions of amenities and facilities displayed on Opodo are an accurate and up to date representation of the properties, we cannot guarantee this always to be the case as we obtain this information from our Travel Suppliers. I'll never use Opodo again. All rights reserved. You hereby authorise Opodo to carry out all the activities necessary to obtain such tax refund. 3.5.1. 4.4.3. 3.5.2 Please note that you may be required to produce your booking number and/or confirmation email to the relevant Travel Supplier as evidence of your booking. Road trips break the routine and are an excellent way to explore new places. In the event that you make any alteration to your booking (cancellation and/or modification), Opodo reserves the right to charge you a service fee of up to sixty euro (€60) to cover the administration costs incurred by Opodo. As a result, any tickets for bookings made outside of our business hours may not be issued until the next working day. Book your low cost holiday or city break with us now! Generally children aged 2 years or more must occupy a seat. In such circumstances we will attempt to contact you, using the email address you provided at the time of booking, or your bank. 5.3. One of our agents will help you to complete your booking. However, stops may be made en-route for re-fuelling or to let passengers on and/or off. You will NOT receive a physical ticket to present at the airport. GB. 3.3.2. This may also result in you being denied boarding on your return flight at the discretion of your airline as per their conditions of carriage. Find the best deals on cheap flights, hotels and holidays with the handy Opodo price comparison tool. You hereby authorise Opodo to deduct the applicable refund service fee of up to sixty euro (€60) from the amount of the tax refund payable to you. Your contract of carriage with the operator is therefore directly enforceable against the operator without any intervention by us. This scheme provides financial protection when you book certain flight-based holiday products should the travel company you book with go out of business. If you wish to make an administrative claim to Opodo for any taxes that may be refundable, you must do so in writing within 12 months from the booking date to the following address: Vacaciones Edreams SL, address for correspondence purposes, Carrer de Bailén, 67-69, 08009 Barcelona, Spain. You may receive a confirmation email directly from the low-cost airline. 8.4.1 These Terms and Conditions contain the entire agreement between the parties in relation to its subject matter. Vous serez confrontés au mêmes problèmes que pour l’annulation d’une réservation. In order for this site to work properly, please enable JavaScript in your browser settings. When a booking is made the exchange rate will be fixed at that time and will apply to any amendments or cancellations to that item within the booking. Log in to Prime . This fee consists of fees taken by the bank and the additional expenses incurred by Opodo. Changes and cancellations cannot be made by email. Some information is stored in cache from time to time, and will only be verified with real time information at the time you confirm your booking. The Department of Health, your GP or a specialist travel clinic, as well as the Foreign & Commonwealth Office, can provide you with health advice about your destination; (iv) Travel while pregnant: Some airlines refuse to carry women who will be a certain number of weeks’ pregnant on the date of return travel. My Trips . Please note that the airline payment and payment to Opodo for any other products or Opodo charges may appear as separate transactions on your credit card statement. Opodo is therefore not a party to the contractual relationship in relation to the products and services you order on our Website, unless explicitly provided otherwise herein. In particular, the User accepts that he or she will only use this Website for him/herself and that the products or services purchased through this Website will be for his or her own use or consumption, or the use or consumption of persons on behalf of whom he or she is legally authorised to act. California law requires certain sellers of travel to have a trust account or bond. Whether you’re looking for hotels, homes, or holiday rentals, you’ll always find the guaranteed lowest price. In this instance, the most restrictive fare rules will be applied. Your contract will be with the relevant low-cost airline. If you are notified of any change to your travel arrangements directly by the Travel Supplier, it is your responsibility to act upon this information and update Us if the change will impact any other part of your travel arrangements. These links are only used as informative references, without any valuation of the content, owners, services or products offered therein. Vous devrez fournir les informations nécessaires pour prouver votre résidence. Après réservation OPODO d'un vol pour Bali sur Emirates en Avril 2015, 4 passagers, j ai refuse une modification de plan de vol engendrant plus de 9h de retard. Please check that the information you've entered is correct or use another payment method. In the event a court would determine in deviation from the limitations set out in this clause 8, that Opodo is liable for damages following a purchase by you of products or services on this Website, such liability shall at all times be limited to the fees received by Opodo for the services provided, unless to the extent provided otherwise in the applicable local implementation of the Package Travel Directive. In agreeing to these terms and conditions you authorise us to do this on your behalf. These links are only used as informative references, without any valuation of the content, owners, services or products offered therein. We never share anything without your permission. In relation to Hotel bookings the hotel's specific terms and conditions for cancellations and amendments are available online during the booking process and set out in your confirmation email Where you make a booking modification, it is your responsibility to ensure that it does not conflict with any other product or service you have purchased. If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return. Please check that the information you've entered is correct or use another payment method. Please remember that if the details on the ticket do not coincide with the ID document presented by the passenger, the airline reserves the right to refuse the passenger to board the aircraft. Each driver's full, valid driving licence, which they've held for at least 12 months (often 24). and 3.2.9 above, Processing tax refunds for any I also agree to receiving communications by email, post, SMS or social media about my membership account, offers and news from Qatar Airways and Privilege Club, Privilege Club partner offers and market research from time to … Any sums received by you in this respect constitute the full amount of your entitlement to compensation for all matters flowing from the carrier's actions and which fall within the scope of the Denied Boarding Regulations. Please contact our customer services team if you have any other enquiries or complaints relating to your booking prior to departure. You authorise Opodo to use the information on the credit card provided by Customer/you (i) in order to make the purchase of the services required and to process related service fees (ii) for the payment of the premium for insurance as applicable, (iii) for the processing of any applicable refunds and (iv) for the charge of costs and fees related to (a) changes to your booking or to (b) tax refunds as referred to in section 3.3 of these terms and conditions. In the event that you make a change to your booking, please note that any current fare available on the Website is not relevant to the cost of making your change. This Website is available to all users (hereinafter referred to as the “User” or … When processing a refund for a flight ticket, please be aware that not all taxes are refundable. 3.2.8. I used Opodo to make a Europcar booking for an estate car (Audi A4 station wagon) to collect at Pisa airport . You must notify us immediately if you change your email address or contact telephone number. Some jurisdictions may also require birth certificates for children under the age of 12. All information is encrypted on our secure server. Accordingly, Opodo shall charge you with a service fee, depending upon which product you book. 6.2. 5.2. Please be aware that these checks are only carried out during our standard business hours. This is the moment that your contract in relation to the products and services ordered will come into existence. Registered in Commercial Register of Madrid, Volume 36897, Sheet 121 Page M-660117. Although the team were very nice, the customer service model offered by Opodo doesn't work. The User agrees not to use this Website for illegal or prohibited purposes. I could understand that if I had actually received any service. 1.6. Please ensure you refer to the applicable Travel Supplier's terms and conditions for cancellation charges and other important terms and conditions. Écrivez-nous un message privé ! In relation to flights the conditions set out in Annex 1 hereto shall apply, unless otherwise provided in the Travel Supplier terms and conditions. *Registration as a seller of travel does not constitute approval by the state of California. Whether you’re looking for hotels, homes, or vacation rentals, you’ll always find the guaranteed best price. You are free to prove that less cost has occurred. Please note that low-cost airlines may depart from smaller, regional and/or secondary airports. By using our website you accept our Cookies Policy. booking as described in Section 3.1.1 above, TWENTY FIVE POUNDS (£25) per Centauro Rent a Car is a company dedicated to the car hire sector with more than 45 years’ experience and with offices in the most popular tourist destinations in Southern Europe and Mediterranean coast: Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands. It is your responsibility to make sure that your account has sufficient funds. The Opodo website is designed to provide a fast, reliable and easy user experience: every search will help you find a great amount of useful information and options. Where a flight ticket is downgraded or a flight cancelled, delayed, or boarding is denied by any carrier in circumstances which would entitle you to compensation under the Denied Boarding Regulations 2004, then you are obliged to claim the appropriate sums pursuant to those Regulations from the carrier. The European Commission provides for an online dispute resolution platform, which you can access here: http://ec.europa.eu/consumers/odr/. You should read all fare rules pertaining to your reservation. In relation to the “special requests” options relating to any product (eg meals, disabled facilities, child seats etc. You will be advised of any fee before you confirm your booking. By way of example only: an Economy ticket London to Sydney with the same airline on the same date and time may carry different airmiles depending on the class within Economy eg W, V, X etc. I have used Opodo for a majority of my bookings but when customer service needed to help the one time I needed it, it failed. Opodo, je vais encore garder mon calme mais cela ne va pas durer donc je vous demande me recontacter rapidement car on vous a contacté par mail pour avoir des informations sur l’annulation de notre vol et vous nous avez renvoyé vers le téléphone or après 2h d’attente tjrs pas de réponse. Accordingly, Opodo shall charge you with a service fee, depending upon which product you book. 2.10 In relation to the "special requests" options relating to any product (eg meals, disabled facilities, child seats etc. Regulations vary with each airline, but some will refuse to carry women who will be 28 weeks or more pregnant on the date of return travel. Plus I don’t like they sometimes look cheaper, but they are only when you use a specific payment method very few people have. Please read these Terms and Conditions before using Opodo's website (Website) and making any booking. Any cancellations, schedule changes or other modifications to one of the flights will not affect the other flight, and the fare rules of the other flight will still apply. In exceptional circumstances, due to ticketing restrictions outside its control, Opodo may not be able to pass information about confirmed bookings to the airline to enable them to fulfil the booking. F. Si l'un des passagers ne peut pas prouver qu'il est résident, son billet ne sera pas valide! Opodo offers you the best range of car hire companies in the world . Every EU country has its own rules about how much time you have to enforce your claim. 6.5. You should be aware that these are not necessarily the official local rating and that standards can vary between hotels and accommodation of the same class in different countries, and even in the same country. Enter your email and we'll send you the instructions to recover your password: Follow the instructions in the email to reset your password. If you have booked a low-cost airline flight as part of a Flight + Hotel package, please refer to section 4.6 above. Opodo do not refund the service charges. When you make a purchase on the Site, you agree to accept these Terms and Conditions. Classifications. Images of room types do not necessarily represent the bed configuration of the room being purchased. Your card issuer may also levy a non-sterling exchange fee to process the transaction. The service fee will be added to the final price. ‎Läs recensioner, jämför kundbetyg, se skärmavbilder och läs mer om Opodo - Flights, Hotels & Cars. It is important to remember to include all transit points in your journey which may also require you to obtain a visa. The benefits offered can vary between airlines and even for the same airline on the same route in the same class. Book a flight with Transavia! Taxes fluctuate in line with exchange rates. Opodo tut alles um den Kontakt mit Kunden zu vermeiden um nicht in die Pflicht für ausgefallene Reisen genommen werden zu können. 1.2. If you are travelling into or out of the EU, or on an EU carrier, you may have rights which you can assert against the relevant airline in the event that your flight is cancelled, delayed or you are denied boarding. 3.4.2. E-ticketing is a “paper-less” way to book flights. Please note that you may be required to produce your booking number and/or confirmation email to the relevant Travel Supplier as evidence of your booking. 2.2. They may vary depending on flight schedules, type of aircraft, weather conditions etc., and are indications of the hours spent actually flying (excluding time on the ground during stops en-route or when changing aircraft) and are therefore given for guidance only and are subject to alteration and confirmation. Refunds, if applicable, will be processed to the form of payment used at the time of booking. 5.1. 2.7 We reserve the right to cancel your booking immediately in the event we have reasonable grounds to believe it is fraudulent, in such circumstances you will either not be charged or any money shall be refunded to you. 3.5.2. 3.5.3. Please contact the hotel directly to confirm the exact bed configuration before purchase if required. Always ensure you check the minimum check-in time for your flight. Up to 24 hours before your pick-up Book now Get €10* off your flight. Please be aware that these checks are only carried out during our standard business hours. Opodo is not responsible for the costs of any transfers between airports or terminals that you may incur. This means that you will have two separate bookings (one for your outbound flight and one for your inbound flight) and each booking will have its own fare rules. This section refers to flight bookings only. Opodo does not exercise any control over these Websites nor is it responsible for their content. person and journey cancelled or modified, Processing a booking where the Opodo is not responsible for any additional costs incurred and advise you to contact the relevant airline to add any additional services and verify charges. The airline made us pay because they demanded the second surname to be on the booking. which can also vary depending on the passenger's nationality. You will be subject to the terms and conditions of the low-cost airline. In particular, any type of use of the images contained on the Opodo Website outside this Website is strictly prohibited without the express consent of Opodo and/or its Suppliers. A flight that is described as direct is one where there is no need to change aircraft during the journey. J'ai acheté trois billets d'avion, via Opodo, pour un voyage en Amérique latine (Paris/Quito - Quito/Lima - Lima/Paris).Je devais partir ... assurance annulation et payer avec ma mastercard (classique, non gold) où il n'y a aucune assurance. With over 17 million customers annually, ODIGEO is Europe's leading online travel agency (OTA) group and the fifth largest globally. Réservez votre vol abordable avec le code GOAPP10 et économisez 10 €. Payment methods other than those stated on the Website will not be accepted and no responsibility is accepted for cash or cheques sent through the post. By choosing direct debit as payment method Opodo will be authorised to collect the complete amount of booking from your account at once. (b) If changes or cancellations are permitted, then please call Opodo to make the change. However, local variances may apply. You may also be asked to present a credit card as security for any damage that may be caused to the vehicle during your rental. In respect of a flight booking, immediately payment has been made for your flight you will receive a confirmed ticket issued by the operator of the flight. Book flights online with Opodo.com for the best deals Check-in / Checkout times - Generally guests can check into a hotel or other accommodation around 3pm and check out at 11am, local time. I wrote to them and called them when my flight was cancelled and they did not pick up … All means of transportation are subject to weather conditions and the need for constant maintenance and the ability of passengers to check in on time. 3.3.1 In some cases, when you are unable to take your flight and the ticket is non-refundable, you may be eligible to claim some or all of the taxes charged at the time of purchase.

Histoire De Texto, Leopold Ii Empereur, Magasin à Louer Rabat Avito, Municipalité Horaire De Travail 2019, Notre Dame De Paris Aujourd'hui,